Legal Document

Privacy Policy

Rezeki44 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights available to you as a user of our services.

Last Updated: 1 January 2026

How We Handle Your Data

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Data Minimisation

Rezeki44 collects only the personal data that is strictly necessary to operate your account, process payments, and comply with applicable regulatory requirements. We do not collect data for its own sake.

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No Data Sales

Your personal information is never sold, rented, or traded to third-party marketing companies. Rezeki44 does not monetise your data. Disclosures to third parties occur only where operationally necessary or legally required.

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Security by Design

All personal data held by Rezeki44 is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis.

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Transparency

We are upfront about what data we collect and why. This Privacy Policy is written in plain language so that players in Kuala Lumpur, Penang, Johor Bahru, and across Malaysia can understand exactly how their information is handled.

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Your Rights Are Real

You have the right to access, correct, and in certain circumstances request deletion of the personal data we hold about you. These rights are not buried in fine print โ€” they are actionable by contacting our support team.

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Defined Retention Periods

Personal data is not held indefinitely. Rezeki44 applies defined retention schedules and deletes or anonymises data that is no longer required for its original purpose or for compliance with applicable legal obligations.

From Collection to Deletion

Every piece of personal data Rezeki44 holds follows a defined lifecycle. Here is a simplified view of how your information moves through our systems from the moment you register to the point at which your data is no longer needed.

01
Collection at Registration

You provide name, email address, date of birth, and contact details when creating your Rezeki44 account. Payment method details are collected when you make your first deposit.

02
Verification & KYC Processing

Identity documents (e.g., MyKad or passport) are processed to confirm your age and identity in compliance with anti-money laundering requirements. Verified documents are stored securely and access is restricted.

03
Ongoing Account Operation

Transaction records, game session data, and support communications are retained to operate your account, resolve disputes, and improve the platform experience. Behavioural data is used to detect fraud and ensure responsible gambling compliance.

04
Retention & Secure Deletion

Account and transaction data is retained for a minimum of five years following account closure to satisfy legal and regulatory obligations. After the applicable retention period, data is securely deleted or irreversibly anonymised.

Have a Privacy Question?

Our support team is available 24/7 to answer any questions about your personal data, how to exercise your rights, or how Rezeki44 protects your information. You can also visit our FAQ page for quick answers to common queries.

๐Ÿ”ž For players aged 21 and above only.  |  Terms & Conditions  |  Responsible Gambling